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Property Managment

Registration Process
  • Documents list check-up
  • Assistance during Registration Process, filing, documentation
  • Reception of post-registration inspection

Promotion, Portfolio Management
  • Creating Adds, providing text, photos and video
  • Multi-platform calendar management, overbooking control with bidirectional calendar synchronization
  • Managing rates depending on seasons and national or international holidays and breaks
  • Multi-language

Booking Process and Guest interaction
  • Guest's Pre-booking Question and Answers
  • Guest's Pre-arrival Question and Answers
  • Guest key handling, check-in/out
  • Responsiveness to guests issues during their stay
  • Tourist Tax collection
  • Submission of the mandatory accommodation bulletin for foreign guests
  • Post stay follow-up, Analyse of Ratings and Reviews

Accounting and Bureaucratic Assistance
  • Preparation of data for billing and accounting
  • Processing the townhall tourist tax payment
  • Administering complaint book and electronic complaint book
  • Assistance with mandatory insurance
  • Response to unforseen action / inspection by the Authorities

Property Maintainance
  • Housekeeping
  • Laundry
  • Routine maintenance, response to maintenance problems
  • Emergency response
  • Mandatory safety gear installation of smoke and CO detectors, fire extinguisher, fire blanket and first aid kit
  • Receive the annual fire safety inspection
  • Development of multilingual manuals for large appliances, TV and Internet

Property Advertising

Onsite Property Listing
  • High-quality photo and video creation
  • Edition of descriptive and advertising texts
  • Promotion management
  • Multi-language
  • Social-media

International Travel Partners
  • Property promotion through national and international travel agencies